It is important to remember that your successes in life are dependent upon your interactions with other people. We cannot do things on our own. We need others to help us, guide us, and give us what we need. Oh, there are times when I wish this was not the case! But it is a reality.
There will be times when it seems like other people are on a mission to destroy you. They seem to thwart all of your efforts and have you thinking that you are just an interruption and annoyance in their day. Unfortunately, you need them. Even though you will feel like you want to scream, swear and cry to get what you want, you need to approach these situations differently. It all comes down to proper communication and persuasion. And it all hinges on your own perception of the person and the situation.
When someone appears to be pulling attitude with you, or just generally not doing what you need or want them to do, remember that it is rarely about you. It is not personal. Everyone has their own issues, and often the reactions that you get from people are a result of their own insecurities or background, which you know nothing about. And you may not need, or want to know that information!
All you need to do is keep your cool. Remember what the goal is… get what you need out of that person. Time to turn on your charm. Let them know that you understand where they are coming from and that you appreciate everything they are doing for you (even if they are blatantly NOT doing a thing for you), and then help them to understand where you are coming from. People are innately selfish, so focus on what they are going to get out of a successful transaction with you. Maintain your assertive position, but keep your emotions in check.
And if you need to lighten it up, just keep thinking to yourself “how sweet can I be to the B*#tch*s I encounter in my life?” (you may also insert an appropriate male gender specific title when the need arises).
Keep your communications light and sweet… do whatever it takes to make yourself smile even when you’re having a particularly difficult negotiation. Do not get discouraged if one conversation ends in you not getting what you wanted. It’s not personal. The important thing is to keep trying and keep smiling. Namaste.